HitPaw Support Center

Currently we accept Credit Card, PayPal, Direct Debit, Bank/Wire transfer, Check/Money Order, Fax-Credit Card and Invoice, etc. Credit Card is highly recommended, as it is the quickest way for you to receive the registration code and download link after payment.

If you need an invoice after you have paid, please Contact Us and submit the online form.

We do have a 30-day Money Back Guarantee for all products. If there is no solution after analyzing your problems, you'll be entitled a refund.As there are many different circumstances, we suggest you read our Refund Policy.

Yes, you can cancel the subscription whenever before the renewal date. If you need to cancel the subscription of your order, you can always contact our support team. We will respond within 48 hours. Besides, you can also learn how to cancel it by yourself with the tutorial.

No, once placed an order, you can get the lifetime free updates.

If you don't know how to retrieve the registration code, please enter this page to get it quickly.